• Telephone access. Call 1-800-634-6433 anytime, day or night, to speak with a professional
counselor about any issue of concern in your life.
• mylifematters.com. Access LifeMatters resources at mylifematters.com. Look for articles,
view webinars, conduct searches for child and elder care in your area, and explore thousands
of other useful resources.
Sign in using the company password: ZILBER1
• Email. Visit mylifematters.com and select “email” to request secure email contact
with a counselor.
• Text. Texting services are available anytime, day or night. In the U.S., simply text “Hello”
to 61295 to chat with a counselor.
• Counseling is available in the following formats:
• Face-to-face
• Video
• Phone
• Chat
• Messaging